Companies specialising in selling IT support to the SME and mid market’s providing full support, normally online, to keep a companies IT up and running 24 hours a day and 365 days a year. This means no need for internal IT staff for clients the company will also then sell be able to sell other products and solutions to clients on the back of these contracts.
Contracts are sold on 1/2/3 year terms and positions are normally new business orientated and sometimes involves an element of account management. Some companies will offer lead generation to aid in sales as this role is normally customer facing.