Managed Services can be outsourced for part or all of a company’s services. Functions that managed services deal with are mainly telephony, WAN, hosting, ISP, Broadband, Security and applications. Ideally managed service provide help creating a business model for operations to run more smoothly and effectively. Business is usually provided to a third party for a fixed contract price within bigger companies.
Outsourcing is running complete units within government departments or commercial companies and at it’s very highest can run into contracts for hundreds of millions of pounds. Contracts can be for smaller parts of a companies IT needs and at a wide range of prices and terms.
Roles are normally high level, strategic and involve a long term sales cycle including Business Development and 1st, 2nd or 3rd line Technical sales/support roles.